All New Yorkers must stay home as much as possible. It is
especially important to stay home if you have been diagnosed with
COVID-19 or have symptoms of COVID-19. It is important to
monitor your health and get care for COVID-19 and other health
conditions when you need it. Go to an emergency room or call 911
if you have:
Persistent pain or pressure in your abdomen or chest
New confusion or inability to stay awake
Blue lips or face
Severe or persistent vomiting or diarrhea
Any other emergency condition
If you have health concerns that are not an emergency, call your healthcare provider.
Call 311 to find a doctor if you don’t have one.
Care is available regardless of immigration status or ability to pay.
Face coverings: All New Yorkers must wear a face covering when they leave home and cannot maintain at least 6 feet of distance from others. A face covering is any well-secured paper or cloth (such as a scarf or bandana) that covers your nose and mouth.
To receive a test for COVID-19 visit https://www.nychealthandhospitals.org/covid-19-testing-sites-for-high-risk-patients/ or call 1-844-NYC-4NYC to find a site in your borough.
Visit: www.nyc.gov/coronavirus for more information. For real-time updates, text “COVID” to 692-692. Message and data rates may apply.
ACCESS NYC to identify the benefits that you are eligible for
and apply for them: There are over 30 programs you or your family may
be eligible for regardless of immigration status and even if you are already receiving benefits or have a job.
Call 718-557-1399 or visit https://access.nyc.gov/
NYS temporary and disability assistance hotline:1-800-342-3009. File for unemployment: 1-888-209-8124 or
Request burial assistance: 718-473-8310 on Wednesdays 9am-5pm, https://www1.nyc.gov/site/hra/help/burial-assistance.page
Request a remote learning device from your child’s school: https://www.schools.nyc.gov/learn-at-home/ipad-distribution
Free one-on-one financial counseling:
Eviction prevention: Free legal services for certain low-income persons in need of assistance. Call 212-577-3300 or visit
Job opportunities: NYC is hiring! We are looking for contact tracers, hospital staff and more to help respond to the COVID-19
pandemic. To apply, please visit:
Emergencies of any type: 911
CCOVID-19 or other health needs, call:
The primary care site above
Telehealth and in-person care available.
Mental health: NYC Well operates 24/7
Text: WELL to 65173
Call: 1-888-NYC-WELL (1-888-692-9355)
Help paying for medicine:
Tele-urgent care 24/7:
CityMD offers urgent care via telehealth 24/7.
Confirm insurance coverage here: https://www.citymd.com/virtualcare
LGBTQ medical and mental health services:
Visit the NYC ACS Guide to Coping Through COVID-19, which lists services for the LGBTQ populations.
Health insurance: Enrollment until May 15
Healthcare sites open during COVID-19:
Search for other sites near you at http://www.hitesite.org/
District office of your City Council member: You can get
additional help by getting in touch with the office of your City
Find yours here: https://council.nyc.gov/districts/
Fill out your census:
Visit https://my2020census.gov/ on your phone or computer.
Call 1-844-330-2020, or mail in the paper form if you receive one. Count EVERYONE you live with to get your fair share, including short-term and temporary guests, all children, people not born in the US, family members, friends, roommates, or partners living off-lease.
Absentee ballot to vote by mail: If you need one, you can now request an absentee ballot by mail, phone, fax, email, and via a fillable online form. Visit https://vote.nyc/page/absentee-voting to request yours.
ADDITIONAL FOOD RESOURCES
Additional Food Resources For all types of food assistance:
Emergency food assistance: 1-866-888-8777 or 311 Hunger hot-line: 1-866-3-HUNGRY or 1-877-8-HAMBRE
SNAP/Food stamps: 718-557-1399 or visit www.access.nyc.gov/ to find out if you are eligible and enroll
Neighborhood food guides: https://www.nycfoodpolicy.org/coronavirus-nyc-food-reports/
Resources for Immigrant Communities:
Visit the COVID-19resource guide for immigrants www.nyc.gov/immigrants/coronavirus.
If you have questions about immigration or how to access City services:
Call the MOIA hotline at 212-788-7654, Monday to Friday from 9am to 5pm
or email askMOIA@cityhall.nyc.gov
Domestic Violence Hotline:
For help with safety planning, legal help, or help in connecting to law enforcement,
call our 24-hour Domestic Violence Hotline at 1-800-621-4673